Background
Steve Church is Chief Operating Officer for the RECO Health network, where he runs the day-to-day machine that turns clinical philosophy into actual client experience. He brings more than ten years of behavioral health operations experience, with a particular focus on mental health care and the cross-program coordination that an integrated network demands.
That range matters because Steve's job at RECO Health requires him to think simultaneously about staffing across five centers, the client checking in for the first time at any one of them, the family member calling for an update, and the regulator reviewing accreditation documentation. He's been on enough sides of the operation to make decisions that hold up at every layer.
Approach to Care
Steve runs operations on a simple thesis: clients have a better experience when staff have a better experience. That means investing in team communication across the network, holding clinicians and support staff to the same accountability standard, and making sure the people doing the work feel heard by leadership.
He puts a strong emphasis on team culture and client care, making sure both staff and clients across all RECO Health programs feel supported. Steve values accountability, honest communication, and meeting people where they are — and he expects the same from everyone on the network's operations team.
Education & Credentials
Steve has spent more than a decade leading and supporting behavioral health teams across multiple levels of care, with deep specific experience in mental health treatment and multi-site operations. He continues to maintain ongoing professional development in healthcare operations, team leadership, and clinical-administrative integration.
What to Expect
Most clients won't meet the COO during their stay at any RECO Health program — but they'll feel his work in every part of it. The reason staff are reliably on time, the reason clinical handoffs across the network don't drop information, the reason every center has the supplies it's supposed to have — those are operational standards Steve owns.
If you do meet him, you'll find someone direct and unpretentious. He believes that strong teams lead to better client experiences across every RECO Health program.
